Parttrap® ONE

Parttrap ONE acts as a seamless link to your ERP system, ensuring real-time access to critical business data. The portal provides a direct connection to ERP, empowering both customers and customer service teams with accurate, up-to-date information.

• Kit items and BOM management: Access kit items from ERP (Bill of Materials) or create build kits directly in the platform.
• Customer-specific pricing and assortments: Display personalized price lists, product ranges, and substitute products based on ERP data.
• Real-time business insights: View orders, quotes, stock levels, delivery dates, and shipping options—all updated in real time.
• ERP-integrated payment options: Support various payment methods and user-defined fields synchronized from ERP.
• Customer service efficiency: Log in as a customer to see their exact pricing, orders, and account details, and place orders directly in ERP on their behalf.
• Minimized manual work: Reduce errors and administrative tasks by keeping all portal data automatically synced with ERP.

Give your customer service team full visibility of customer data.

• Full visibility of customer data: Provide your customer service team with complete access to customer information for fast and efficient support.
• Act as the customer: Customer service can select a customer in the portal to see their exact pricing, orders, and account details. They can also place orders on behalf of the customer, ensuring a smooth and efficient support experience.
• Manage orders and quotes: Easily handle orders, view quotes, and update customer information directly within the system.
• Real-time ERP integration: Ensure faster and more accurate responses with direct access to up-to-date ERP data.

Scalable, Customizable, and Global – All in One Platform

• One platform, multiple websites: Run multiple websites and portals from a single installation, reducing complexity and maintenance efforts.
• B2B and B2C in one solution: Manage both business and private customers seamlessly on the same platform with tailored experiences.
• Custom portals for different needs: Create unique portals for different dealers, brands, markets, or customer groups, each with customized content, branding and pricing.
• Optimized for global business: Support multi-currency and multi-language capabilities to deliver a localized experience for international customers.
• SEO-friendly architecture: Ensure your websites and portals are optimized for search engines, helping prospects find your products easily.
• Seamless integration with ERP: Keep product data, pricing, and availability synchronized in real time across all portals.
• Scalability and growth: Easily expand into new markets and customer segments without adding extra technical overhead.

Parttrap ONE combines a powerful Product Information Management (PIM) system and a flexible Content Management System (CMS) to give you full control over your digital content and product data. Enhance your ERP with additional functionality to create a seamless and engaging experience for your customers.

• Extend ERP data: Add missing attributes, product details, specifications, and rich media such as images, documents, and videos to your products.
• Create dynamic catalogs and interactive product presentations: Easily manage and display up-to-date product information with configurable filters, variants, and real-time updates.
• Flexible CMS for easy website management: Use the CMS tool to build and manage websites, landing pages, and portals with intuitive drag-and-drop functionality.
• Centralized content control: Manage all product and marketing content in one place, ensuring consistency across multiple channels and websites.
• SEO optimization: Structure content for search engines with metadata and optimized product descriptions to improve visibility.

Simplify complex orders with a clear product structure and real-time data integration. Parttrap ONE ensures seamless handling of kit items and spare parts, making it easy for customers to find and order the right components.

• ERP-integrated kit items: Create kit items with components directly from the ERP, ensuring accurate pricing and availability.
• Interactive 3D visualization: Display spare parts with 3D exploded views and interactive hotspots for easier identification.
• Seamless stock and delivery data: Link kits and spare parts to SKU:s for real-time stock levels, availability, and delivery estimates.
• Effortless order processing: Enable customers to add full kits or individual components to their orders with a single click.
• Reduced errors and support needs: Provide customers with a guided, visual ordering experience that minimizes incorrect purchases and follow-up inquiries.

Deliver a personalized experience for every customer with tailored pricing, promotions, and product selections. Parttrap ONE ensures that the right customers see the right products at the right price—automatically synced with ERP data.

• Customer-specific pricing and promotions: Display personalized price lists, discounts, and special offers based on ERP data.
• Dynamic assortments: Manage product visibility based on customer profiles, contracts, or ERP settings, ensuring each customer sees only relevant products.
• Tiered pricing and volume discounts: Offer automatically calculated bulk pricing based on quantity thresholds from ERP, encouraging larger purchases.
• Targeted campaigns and promotions: Create unique offers, and time-limited discounts to drive sales and customer engagement.
• Seamless ERP synchronization: Ensure pricing, promotions, and assortments are always up to date with real-time ERP integration.

Streamline order management with real-time ERP integration, ensuring accuracy and efficiency throughout the entire order flow. Parttrap ONE keeps customer portals up to date with the latest pricing, payment, and delivery information.

• Real-time order processing: Orders placed in the portal are instantly sent to the ERP, reducing manual work and order errors.
• Synchronized payment and shipping options: Automatically retrieve payment methods, shipping rates, and delivery times directly from the ERP.
• Accurate stock and delivery information: Provide customers with real-time visibility into stock availability, expected delivery dates, and order status.
• Automated invoice and payment handling: Synchronize invoices, payment terms, and transaction details between the portal and ERP for a seamless purchasing experience.
• Always up-to-date customer portals: Ensure customers and sales teams see the latest product availability, pricing, and order updates without delays.

Eliminate costly and time-consuming integration projects – Parttrap ONE comes with pre-configured ERP integration that works out of the box, along with a built-in PIM solution. This ensures a smooth implementation, saves resources, and accelerates time-to-market.

• Pre-configured ERP integration: Get started immediately with seamless connectivity to your ERP system.
• Built-in PIM solution: Manage and enrich product data directly within the platform, without needing additional systems.
• Minimal IT effort: Reduce the need for custom development and lengthy integration projects.
• Faster deployment: Quickly launch ecommerce and customer portals with pre-set configurations.
• Lower costs and reduced disruption: Save time and resources while ensuring a smooth transition for your team.

Maximize your online visibility and enhance customer engagement with a platform built for both search engine optimization and tailored user experiences. Drive traffic to your open websites while delivering personalized pricing, promotions, and information when users are logged in to the customer portals.

• SEO-friendly architecture: Optimize websites with metadata and structured content to improve search rankings.
• Increased organic traffic: Attract more visitors with search engine-optimized product pages, categories, and landing pages.
• Personalized customer experiences: Provide unique pricing, promotions, and product recommendations based on customer profiles.
• Time-saving self-service portals: Give customers access to real-time information, reducing support needs and increasing efficiency.
• Boost customer loyalty: Strengthen relationships with tailored content and seamless shopping experiences.